You know, coordination is a beautiful thing. Without it, you get what I just witnessed in my own organization. I was looking for some particular information and what I found was disturbing. I found out that our company is using:
Two different billing systems
Three different help desk systems
Two separate FAQ management softwares
Two different payment processors
Two different CRM solutions by different parts of the sales force
A couple different email marketing solutions
Sheesh….could it be any more complex??
